Privacy Policy

Application Name: TrackNTrace
Operated by: Charles Technologies
Last Updated: December 2025

Charles Technologies (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how TrackNTrace (“App”) collects, uses, and safeguards information when you use the App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Purpose of the App

TrackNTrace is designed to help users verify whether a medicine pack matches manufacturer-issued records by scanning the QR code printed on the medicine package.

The App is informational in nature and does not provide medical advice, diagnosis, or treatment.

2. Information We Collect

TrackNTrace follows a privacy-first, minimal-data approach.

a) Camera Access

• Used only to scan QR codes on medicine packs
• The App does not capture, store, or transmit photos or videos
• The camera is activated only during scanning

b) Anonymous Device Identifier

The App generates an anonymous device identifier to:

• Prevent misuse and excessive scanning
• Detect duplicate or suspicious scan activity

This identifier:

• Does not contain personal information
• Cannot be used to identify an individual user
• Is automatically regenerated if the App is uninstalled and reinstalled

❌ Information We Do NOT Collect

We do not collect:

• Name
• Phone number
• Email address
• Physical address
• Precise location (GPS)
• Contacts
• Photos or media
• Biometric data
• Payment or financial information

3. How We Use the Information

The limited information collected is used only to:

• Verify medicine authenticity
• Improve scan accuracy and system reliability
• Prevent abuse or misuse of the App
• Detect duplicate or suspicious QR code scans

We do not use data for advertising, profiling, or marketing.

4. Scan History

• Scan history is stored locally on the user’s device only
• Scan history is not uploaded to our servers
• Scan history is deleted automatically if the App is uninstalled

5. Data Sharing

We do not sell, rent, or trade user data.

Limited, anonymized scan data may be shared:

• With medicine manufacturers (for authenticity verification and anomaly detection)
• With platform administrators (for system monitoring and security purposes)

No personal or identifiable information is shared with any third party.

6. Data Security

We take reasonable technical and organizational measures to protect information, including:

• Secure communication protocols
• Encrypted storage for system data
• Restricted access to internal systems

However, no digital system can be guaranteed to be 100% secure.

7. Children’s Privacy

TrackNTrace does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided information through the App, please contact us and we will take appropriate action.

8. Third-Party Services

The App does not use third-party advertising SDKs or analytics tools that collect personal data.

Any external services used are strictly limited to essential infrastructure and security purposes.

9. User Rights

Since the App does not collect personal information:

• There is no personal data to access, modify, or delete
• Users may stop all data processing by uninstalling the App

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

• Any changes will be reflected within the App or on our official website with an updated “Last Updated” date.
• Continued use of the App indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the App, please contact us at:
📧 developercharlestech@gmail.com